Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,481 Reviews)
Rating breakdown 87,481 reviews
5 Stars
64,961
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Ok
on February 11, 2025
Posted by: Jenn2307
Charged more then I thought I thought it was free!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 11, 2025
Posted by: Judy2014
It was straightforward and easy to use. My taxes were uncomplicated so it was quick as well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as easy as usual
on February 11, 2025
Posted by: DeeH67
from PA
For many years I have used Turbo Tax. This year it seemed more difficult to add interest and dividends. The program pulled me into a circular set of screens that I could not get out of unless I chose "yes". I guess I did my interest and divs correctly since my refund is similar to last year, but it was very confusing and not easy like it usually is. I input my information instead of having it brought over from my bank and Edward Jones.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is simple and Efficient
on February 11, 2025
Posted by: NewEnglishMutt
from Hanford, CA
I've been using TurboTax for over 20 years. It's gotten better and easier every year. I highly recommend it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Customer for years!
on February 11, 2025
Posted by: Jess12121212
Excellent! So easy! Long time customer! Will never go elsewhere
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
made easy
on February 11, 2025
Posted by: dank25
from Milwaukie, OR
simple to read and understand always asked questions
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Accurate
on February 11, 2025
Posted by: Levi2437
from Arkansas
Very intuitive and detailed. Easy to use and understand and if something is confusing help is easy to get.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome!
on February 11, 2025
Posted by: Naybands
from NY
Awesome customer service! Will definitely use again and recommend to a friend!
Written by a customer while visiting turbotax.intuit.com