Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,446 Reviews)
Rating breakdown 87,446 reviews
5 Stars
64,937
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
wow!
on February 8, 2026
Posted by: Rabbit24
from 1357 Parkview Ct NE
instructions were clear and I appreciated the ability to go back and forth
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
What a horrible product his year
on February 8, 2026
Posted by: dontbothermeever
from pa
this was by far the worst turbotax experience i have ever had. aweful. i have done my taxes for yrs using turbotax. aways easy. this year was terrible an t was the easiest return i ever needed to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ok
on February 8, 2026
Posted by: man on hand
from ohio
self service some for the indivisable they charge to mach
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 24, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
program is easy to use
on February 8, 2026
Posted by: Rossco90
from Oregon, OR
Turbo tax step by step guidance is easy to use even for someone that has never done their taxes.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax was not as scary as I thought!
on February 8, 2026
Posted by: Tambizzle
from Washington
My first time doing my own taxes, it easy peazy! I thought it was
going to be a dozzie.
I did have to go back and fix a few things, but it was not as hard I thought it was going to be
going to be a dozzie.
I did have to go back and fix a few things, but it was not as hard I thought it was going to be
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
cost
on February 8, 2026
Posted by: CWM 0
from North Carolina
They do guide you very well. My thing is if you are only file easy standard it shouldn't cost 88.00
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE TURBO TAX
on February 8, 2026
Posted by: BLUEBONNETTS
from NY
TURBO TAX IS PRETTY MIUCH SELF EXPLAINATORY. ALWAYS USE IT.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 24, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax made filing my taxes simple & efficient
on February 8, 2026
Posted by: HannahC18
from Illinois
TurboTax deluxe made it easy to claim all my deductibles and get the most accurate state and federal return.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com