Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,446 Reviews)
Rating breakdown 87,446 reviews
5 Stars
64,937
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax is awesome
on February 8, 2026
Posted by: Grandmawithdogs
from Ohio
I did not require assistance from a Turbotax staff member, but Turbotax streamlined the process and it allowed me to get through it smoothly and efficently.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always works for me!
on February 8, 2026
Posted by: MicaiahL
from Colorado
Faithful TurboTax user for seven years! I continually tell individuals to go with TurboTax for its ease and price.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
simple and easy
on February 8, 2026
Posted by: BOBB S
from WASHIMGTON
ITS EASY TO USE,,SIMPLE PROMPTS,,EXPLANATION BOXS AVAILABLE..MANY REVIEWS AS YOU GO ALONG...JUST CANNOT GET LOST
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is Awful
on February 8, 2026
Posted by: along1202
from PA
Dont ever use turbotax unless you want them to charge you over 100$ to do it yourself and then still continue to deny your return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo is great!!!
on February 8, 2026
Posted by: MArcua24
from 6015 State hwy 1056
It was easy to file and submit and it would always catch the wrongs and it would make me review all my information before going to the next step I will tell my friends
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very good experiance
on February 8, 2026
Posted by: Sandysbird
from oregon
it was all good and when i had to call customer service. she helped me get the job done
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great experience
on February 8, 2026
Posted by: 3rfree
from Virginia
Great experience, fast and easy filing. Helpful on al topics
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It was all me
on February 8, 2026
Posted by: TaxSlaper
from Fl
As expected year over year, As expected year over year,
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 24, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com