Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,481 Reviews)
Rating breakdown 87,481 reviews
5 Stars
64,961
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo is good
on February 11, 2025
Posted by: JPW65
from Alabama
Instructions are detailed. Entry of info was easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
RECOMMEND TURBO TAX
on February 11, 2025
Posted by: workingmom73
from Kentucky
Easiest tax return ever. TURBO TAX walks you through step by step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is the best!
on February 11, 2025
Posted by: JeanneB7
from Texas
Super duper easy. They walk you through everything.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE TURBOTAX
on February 11, 2025
Posted by: TUCKERS29
from WA
i LOVE HOW EASY IT IS TOGO THROUGH THE FORMS AND ANSWERS FOR ANY QUESTIONS I HAD
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on February 11, 2025
Posted by: ladydd08
I enjoyed talking to Amanda, she was very patient and knowledgeable
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Check process doesn't pick up on duplications
on February 11, 2025
Posted by: lfs21
from Maryland
Not a happy camper. Can't believe some of my income tax forms were duplicated AND your check process didn't catch it. I wasn't able to catch it myself until reviewing the ACTUAL forms which weren't available to review until AFTER the payment process. Once I picked up on the duplication I navigated back to the entry process & was able to MANUALLY delete the first duplicate. It was only after manually deleting the first of the duplicates that the system popped up with a notice that there appeared to be other duplicates. These duplicates should have been recognized by the check process BEFORE getting to the payment and filing process. Not sure I will use Turbotax again, have lost faith in the review/check process.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on February 11, 2025
Posted by: Mar2108
Easy to use, good recommendations, easy to understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
we will keep coming back
on February 11, 2025
Posted by: tt12347
from ohio
We have used it to do our taxes for over 15 years. It's easy to use and we highly recommend.
Written by a customer while visiting turbotax.intuit.com