Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,446 Reviews)
Rating breakdown 87,446 reviews
5 Stars
64,937
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to use
on February 8, 2026
Posted by: Caterina F
from Wisconsin
Turbotax is so simple to use. It stores info from the year before making it even easier. Easy to understand questions. Provides answers to questions you have.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is efficient
on February 8, 2026
Posted by: Andresito22
from Colorado
I did my taxes by my self and the process is very easy and fast, step by step.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is user friendly
on February 8, 2026
Posted by: Fileurtaxes2026
from new jersey
TurboTax is easy to use. Our family uses it every year, and it makes filing taxes easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 8, 2026
Posted by: Anniemay25
from New Jersey
Effortless! Very easy to use. Very quick. It did ask a couple times to upgrade but besides that it went smoothly.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on February 8, 2026
Posted by: Durene
from SC
This is the 2nd year.ive used Turbo Tax so far so good. Cheaper than most tax places too!
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on February 8, 2026
Posted by: Jman369
from Alabama
Easy to use. I wasn't expecting to pay the $40 to file, but easy nonetheless
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
quick and easy
on February 8, 2026
Posted by: LMP03
from DENTON, MD
Quick and easy. Simple instructions to follow. Recommend for simple tax filing
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on February 8, 2026
Posted by: Dani177
from Ga
It's good and I recommend to everyone to give them a chance
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com