Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,481 Reviews)
Open Ratings Snapshot
Rating breakdown 87,481 reviews
5 Stars
64,961
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4 out of 5
4
Turbotax is a good product. It could be more clear
on February 11, 2025
Posted by: Meryl Streep
from VA
Turbo tax is a good product. I use it most every year. The area under 'income' could be more clear.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy To Use
on February 11, 2025
Posted by: Amber4325
Always thankful for turbo tax being so user friendly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Tax 2024
on February 11, 2025
Posted by: Comy
Very well not so much work understandable very much
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbotax is awesome
on February 11, 2025
Posted by: synicole
great i lobe ot so much i use ut every single year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Ridiculous Fees
on February 11, 2025
Posted by: Marie1544
I'm a college student and taking $115 out of my return for "fees" is absolutely ridiculous. I'll be finding another place to file next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Scum do not use
on February 11, 2025
Posted by: hatethisplace4224
This is the scummiest tax service you can use they have hidden fees and force you to choose deluxe versions even though they claim to be free. I had a plan for $39 for federal and state and it ended up costing me $128 because they charged me the $39 to file then $49 for the deluxe version that i had no choice in and then charged me $40 to use my return to pay them. Also I couldn't pay my state with my federal even though I did last year with them. They also tried to charge my card after I chose to use my federal refund to pay them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to Use!
on February 11, 2025
Posted by: KTTT007
Very easy to use and covers everything! The service was great!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Nice,Easy,Simple
on February 11, 2025
Posted by: Ev1l
from FL
Great service, easy to use, straightforward and not difficult to follow, just have all the paperwork at hand.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
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