Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,446 Reviews)
Rating breakdown 87,446 reviews
5 Stars
64,937
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great product
on February 8, 2026
Posted by: shorty4450
from WASHINGTON
makes doing your taxes hassle free and quick!! Fantastic when you are pressed for time and a great value!
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax sucks
on February 8, 2026
Posted by: nicknametakenBS
from ok
always has hidden fees even if i choose the do it myself option, constant asking to upgrade to the cooler bells and whistles option and non stop review us questions. honestly looking to use a different tax service in the following years and wouldn't recommend to others to use them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Small Problem
on February 8, 2026
Posted by: SnowballDog
from Connecticut
We were having problems with the bar to move screen up and down to read bottom of the screen.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
turbotax
on February 8, 2026
Posted by: Maxthecat2020
from Ca
It was difficult trying to make changes. Took longer than last year,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great and fast
on February 8, 2026
Posted by: Bgschell
from 10505 Waldo Williams Rd
Fast and easy. Anyone can do it. Suggest to anyone
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2026
on February 8, 2026
Posted by: Tax me if you must
from North Carolina
Simple and easy to navigate and be able to use year after year if you have simple tax returns
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The best!!!!
on February 8, 2026
Posted by: Yanna41E
from Tennessee
Very Easy to use no problems even double checked everything
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is helpful
on February 8, 2026
Posted by: Ethanb98
from Florida
it was annoying at first but it was good because they waned to make sure I was the right person.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com