Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,479 Reviews)
Rating breakdown 87,479 reviews
5 Stars
64,959
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is awesome and simple
on February 11, 2025
Posted by: nickievredenburg
Quick and Simple. Walks you right through all the steps.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was great.
on February 11, 2025
Posted by: Year after year customer
from Edgewood, NM
My experience was great. It was user friendly and the help information that had an explanation when I needed an explanation was great. It was also inexpensive, convenient, and fast. Thank you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on February 11, 2025
Posted by: Jojo 2025
great experience! Very easy to navigate I always get the maximum refund and always find awsome tax breaks
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2025
Thanks for filing with TurboTax and sharing your feedback on this year’s tax filing experience.
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Last year filing
on February 11, 2025
Posted by: Jbo1987
Don’t advertise free and it’s not free ( should be more specific on free edition) just saying
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpful and user-friendly
on February 11, 2025
Posted by: capocchia
Helpful and user-friendly, it explain every single step of your tax filing and it's easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
super easy
on February 11, 2025
Posted by: rfernald76
great, super easy, understanding the steps to the tax return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Processing fee surprise
on February 11, 2025
Posted by: jimc2024
It was good until the surprise at the end where I was charged a $40 for a processing fee. It would have been nice to know that going into this
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TTax sucks
on February 11, 2025
Posted by: zeusarrow24
Very Difficult process. had to do it 2x because your system couldn't link me up with last years tax. many ball busting dead ends. This is the last year for me and TTax. I'll try someone else next year.
Written by a customer while visiting turbotax.intuit.com