Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,478 Reviews)
Rating breakdown 87,478 reviews
5 Stars
64,958
4 Stars
9,633
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is cost effective.
on February 11, 2025
Posted by: Bug05
from CA
Our first time using TurboTax Online and it was simple, not as nerve racking as thought.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Sneaky fees this year!
on February 11, 2025
Posted by: smrsers
I've been using TurboTax for over a decade, and always loved it! However, this year I opted for the standard Deluxe, and still got hit with over $40 of unexpected fees!? I've always trusted TT, but now I might try the "free" IRS program since my taxes are so simple.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on February 11, 2025
Posted by: sheedahw12
The website was great i loved how easy it was to adjust throughout the website
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
THANKS TURBO TAX
on February 11, 2025
Posted by: mechanicmole
from Rockingham NC
GREAT PRODUCT! EASY TO USE. DONE IT ALL IN 2 HRS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
awesome
on February 11, 2025
Posted by: mathewsbowsarethebest
from colorado
quick and easy just wish someone would do it for me for free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
FAKE FEES
on February 11, 2025
Posted by: CHARLCIME
I GOT CHARGED 3 TIMES FOR THE SAME EVEN AFTER TELLING ME THAT THERE WAS AN ERROR WITH 2 CARDS. I USED A 3RD CARD, AND I GOT CHARGED AGAIN.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was awesome and easy to understand
on February 11, 2025
Posted by: JudySC1
Very satified and happy with my 2nd time with turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
taxes
on February 11, 2025
Posted by: 0s9w
from Indiana
Easy to follow. Instructions was very clear. It gave you suggestions on what to look for.
Written by a customer while visiting turbotax.intuit.com