Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,446 Reviews)
Rating breakdown 87,446 reviews
5 Stars
64,937
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Can't Complain. Nobody likes tax season.
on February 8, 2026
Posted by: TJK89
from California
Got the job done relatively quickly and painlessly.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good service
on February 8, 2026
Posted by: Nesto1
from California
I’m happy to keep working with TurboTax every year, really good experience!
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not the best...
on February 8, 2026
Posted by: Katharine2845
from OR
Hi,
I was searching around to see what options are out there and to find a better deal. I did find another company OLT, their prices are way cheaper. I understand why too, because I do more of the work, which is fine. However, when I was on your site Turbo, the wording is a little misleading. It was my understanding that even though there is a page that asks for my card info, nothing would be charged. To my dismay, I do see a charge posted on my account. Since that has already been taken out and my Federal from this other place due to an IP PIN or something like that got rejected. This time, and since the money is already taken out, I have decided to go thru you guys one last time. I am disappointed that the verbiage on your site does state that you can pick which one you would like to file.
I was searching around to see what options are out there and to find a better deal. I did find another company OLT, their prices are way cheaper. I understand why too, because I do more of the work, which is fine. However, when I was on your site Turbo, the wording is a little misleading. It was my understanding that even though there is a page that asks for my card info, nothing would be charged. To my dismay, I do see a charge posted on my account. Since that has already been taken out and my Federal from this other place due to an IP PIN or something like that got rejected. This time, and since the money is already taken out, I have decided to go thru you guys one last time. I am disappointed that the verbiage on your site does state that you can pick which one you would like to file.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the Bomb
on February 8, 2026
Posted by: Anonymous
from Las Vegas, NV
Thanx for all the help TurboTax, didn’t think I could do it myself!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on February 8, 2026
Posted by: Melski47
from Florida
it was very easy. I will use this again next year.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use and accurate
on February 8, 2026
Posted by: battlechaps
from Eureka, CA
I found turbotax to be easy to use and accurate. I've been using it for over 40 years.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing, so helful
on February 8, 2026
Posted by: Bri12344321
from colorado
TurboTax has great guidance with tax return. Helpful tips and tricks.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 8, 2026
Posted by: KtDay
from Wichita Kansas
The software is really easy...Plenty of online support
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com