Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,446 Reviews)
Rating breakdown 87,446 reviews
5 Stars
64,937
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to Follow!
on February 8, 2026
Posted by: HSHG
from WI
First time using this program, it was easy to follow!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Interface
on February 8, 2026
Posted by: LSterling26
from South Carolina
Excellent User Interface with thorough guidance and logical voice throughout.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It works.
on February 8, 2026
Posted by: Angdontcare
from Wesley Chapel, FL
It worked. I use it every year. It's all good.....
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on February 8, 2026
Posted by: Curt117
from pennsylvania
Great product every year. I have been using for years.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Trash
on February 8, 2026
Posted by: CHRISTOPHER PAGE
from Missouri
Said it was $0. Still charged me $35 don’t recommend
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS GREAT
on February 8, 2026
Posted by: HOODIE62
from MISSISSIPPI
IVE ALWAYS USED TURBO TAX and have never had any problem with it
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is a scam
on February 8, 2026
Posted by: Michelle814675
from PA
The reason I picked turbo tax was because it said I could do my federal taxes for free if done by the end of February. This was an $88 LIE AND SCAM.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I have been using Turbo Tax for at least 10 years
on February 8, 2026
Posted by: mutt 48
from Pennsylvania
For the most part Turbo Tax is user friendly. However this year I had to look for additional tax deductions without Turbo Tax prompting me for them. I almost filed without significant deductions I would have missed out on. That is why I only gave 4 Stars instead of 5. I would give 4 1/2 Stars if I could.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com