Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Cost
on April 15, 2026
Posted by: DE04
from NC
said it would be 79 dollars but it was 200 something dollars
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
fail
on April 15, 2026
Posted by: Elaine1738
from oklahoma
I paid $143 for my very simple taxes to be filed and then at the end some “mistake” has been made and my state taxes can’t be e-filed. And I couldn’t ask for help unless I paid another $183?1? So I have to print my state taxes and mail them, mind you its 7pm on tax day…perfect.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
horrible changes
on April 15, 2026
Posted by: bad softwaree
from va
to many reoccuring questions over the same items.........................................................................................
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
If I could rate this lower I would
on April 15, 2026
Posted by: This is bad
from Ca
If I could rate this lower I would mite as well pay some one to do it with all the fees I this
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was easier that I expected
on April 15, 2026
Posted by: Super Cool Brady
from 640 Moselle Oak Grove Rd
I like that it kept double checking my questions and gave me deduction options
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
$183!?
on April 15, 2026
Posted by: RMC620
from Pennsylvania
This was once a free service with no catches. I never thought I would've nearly $200 to file my taxes with them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Great
on April 15, 2026
Posted by: GigiNolie
from PA.
When I made a 0hone call to the 1- 800 the gentleman that helped me was very nice and very helpful and patient I appreciated all his help. His name was Jimmy I called on 4/14/2026. The only thing was the wait tine
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on April 15, 2026
Posted by: lanita07
from Tx
This is our first time to use turbo tax. We have always needed to go long form before. It was a pleasant experience.
Written by a customer while visiting turbotax.intuit.com