Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,446 Reviews)
Rating breakdown 87,446 reviews
5 Stars
64,937
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
suxs
on February 8, 2026
Posted by: kirbster7
from Texas
too much being charged-deceptfull
confusing on credit carma shiy
confusing on credit carma shiy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax was better in 2024
on February 8, 2026
Posted by: Minute3
from Michigan
Navigating the process of entering 1099R was very confusing for me at first. Last years entry process was much easier. The charges for the tax document was not clear to me. I did not understand that there would be $88 plus the $40 filing fee. I still am not clear if my Michigan tax form will be filed electronically.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awsome
on February 8, 2026
Posted by: Dex103
from North Carolina
very useful will always be using this in the future
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes filing easy. I will use it every tI
on February 8, 2026
Posted by: NateTheGreat1982
from West Virginia
Very easy to file. I recommend TurboTax to anybody who needs help with filing
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Nice
on February 8, 2026
Posted by: Fury88
from SC
Makes doing your taxes easy and can be very affordable for those that are on a tight budget
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on February 8, 2026
Posted by: be good or dont be good
from MO
Fast accuracy and good, good compatability, great guidance, good interface, and good features.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great
on February 8, 2026
Posted by: exceptionally great
from Ohio
great jhvjhk,ghjghjkgkjhgkjgkjgjkgkghkjhgkj.hkjhk.jhb
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is very friendly user
on February 8, 2026
Posted by: MirandaJM
from Maryland
Very good to work with.
Self explanatory.
guide you truthfully
Self explanatory.
guide you truthfully
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com