Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,474 Reviews)
Open Ratings Snapshot
Rating breakdown 87,474 reviews
5 Stars
64,955
4 Stars
9,632
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
turbo tax is amazing
on February 12, 2025
Posted by: cw526
from pensacola fl
fast and easy and reliable took me less than an hour and gave amazing resources
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome
on February 12, 2025
Posted by: Nanners84
from Baker city, OR
Great easy to use. Has everything you need to file
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
.
on February 12, 2025
Posted by: DEF123
from Mount Airy MD
Okay overall. Support was very good. Wish I could do the 1040 BEFORE 2025 in this case to do a "dry run" to calculate RMD distribution limit prior to breaching IRMAA
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
MAGNIFIQUE!
on February 12, 2025
Posted by: JD Evans
from KNOXVILLE, TN
EXCELLENT TAX PREPARATION SOFTWARE!! I WOULD RECOMMEND TO ANYONE. THEY HAVE UNLIMITED SERVICES IF YOU ARE IN NEED.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
so easy
on February 12, 2025
Posted by: kimmerkay24
from Decatur, IL
Quick and easy - I was done in 45 minutes with state and federal
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Simple
on February 12, 2025
Posted by: 62JB
from TEXAS
The ability to have most of the forms filled out based on what was entered on last year's taxes makes the process easy. I'm confident my taxes are complete because of the questions asked in the process. The ability to instantly match last year to this year makes reviews simple
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Change from desktop to online has been rocky
on February 12, 2025
Posted by: fpp601
We've used desktop TurboTax for years with no issues. Being forced to move to the online version has been rocky - charging me for a product I could not access, no more free state filing, no rollover of years of data, no help unless you pay an additional $50, constant daily spam emails. When I did have a legitimate but simple question, the AI was useless. I was able to find the answer on the Maryland state website with minimal digging. For free. I don't really have a problem with the actual tax software, just the ham-handedness of the changeover and customer service in the search for ways to charge more.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Way to go!
on February 12, 2025
Posted by: jsgaga
from los angeles ca
Easy to use! Quick, clear and complete. Reasonably priced and efficient.
Written by a customer while visiting turbotax.intuit.com
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