Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Much more expensive than I recall, unwant3ed extra
on February 8, 2026
Posted by: Jeep 26
from texas
Too many repeating requests to select different level of plan.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on February 8, 2026
Posted by: Bdmchevy2025
from Georgia
The process was fast, simple and provided a lot of guidance.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbotax
on February 8, 2026
Posted by: TJ412
from Utah
Ive used Turbotax for years, its easy to use and explains every step.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thanks
on February 8, 2026
Posted by: hertel
from WA
I like the convenience...you seem to be adding more windows for adds or ad-ons. But overall I can navigate them. Thanks you
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbo tax
on February 8, 2026
Posted by: Maria56295
from Texas
Very easy and quick with lots of guidance and accuracy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
easy to use but could be clearer
on February 8, 2026
Posted by: HTTAX123
from Florida
My experience with Turbotax was mostly positive. The platform is easy to use and guides you step by step through the tax filing process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 8, 2026
Posted by: Ddweber
from Illinois
Used this for years, easy to understand and use.
I will continue to use it
I will continue to use it
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Don't bother
on February 8, 2026
Posted by: Meselfggjhfhjkf
from Tennessee
Last year I am using TurboTax, I only got $1 as a return. I will just use tax professionals from now on, I guess there was a good reason they were sued and lost.
Written by a customer while visiting turbotax.intuit.com