Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,472 Reviews)
Rating breakdown 87,472 reviews
5 Stars
64,954
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
pricey
on February 12, 2025
Posted by: may9099
way too pricey to have done all of the work myself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good but could do with less up selling
on February 12, 2025
Posted by: marge 11
Very straight forward. It would be better if there was a list of things needed before you start.
Also, the 'upselling' within the process gets old.
Also, the 'upselling' within the process gets old.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks Turbo Tax
on February 12, 2025
Posted by: Craig Craig
from PA
It helped with questions I had and it helped maximize my deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Horrible experience!
on February 12, 2025
Posted by: nftemk
I wasted all of this money to be told that the IRS doesn't know who I am.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
pretty good
on February 12, 2025
Posted by: Calmac316
It was ok again. Still little confusing sometimes, but an improvement of last year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is very user friendly.
on February 12, 2025
Posted by: Mike0813
from Clinton, MS
The step by step process was very simple and easy to use.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Easy to use. Quick and Efficient.
on February 12, 2025
Posted by: Zach M 15
Extremely easy to use. Directions make it easy to file taxes if you have all necessary paperwork.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great company!
on February 12, 2025
Posted by: pio33
was fast and easy to use but was a little confusing at first
Written by a customer while visiting turbotax.intuit.com