Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,537 Reviews)
Open Ratings Snapshot
Rating breakdown 87,537 reviews
5 Stars
65,000
4 Stars
9,636
3 Stars
4,263
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Smooth Process
on October 15, 2026
Posted by: Mando83
from Texas
just great. The easy of doing my taxes was a very smooth process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy and Fast
on October 15, 2026
Posted by: deb4747
from GA
Easy, simple, and fast to use, I will use in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Give it a try
on October 15, 2026
Posted by: CharW99
from CA
Our experience was good using the easy walk you through steps.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Doog
on October 15, 2026
Posted by: CXl112
from nj
great
great great
good easy good easy good easy good
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
easy to navigate
on October 15, 2026
Posted by: 6chi
from ca
accurate help. easy navigate. saves work automatic
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Ez
on October 15, 2026
Posted by: Ours Colarusso
from Tampa fl
The set up and features are very simple to follow and they said you notifications when there’s an issue seems pretty user-friendly to me similar to a storefront type of service saves you the inconvenience of going to an office
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Not great but it's done now
on October 15, 2026
Posted by: anonymoustaxpayer
from Nevada
Wasn't expecting to owe, but paid my taxes and had to pay Turbo Tax $79 when they said it was free to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Good product
on October 15, 2026
Posted by: Robbatman
from OK
easy to use. Only issue was that I did not want an expert's assistance and I felt I was forced into going that direction in the beginning.
Written by a customer while visiting turbotax.intuit.com
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