Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,472 Reviews)
Rating breakdown 87,472 reviews
5 Stars
64,954
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax is a timesaver.
on February 12, 2025
Posted by: punkboyJ
Quick and easy process. I finished in about half an hour.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
its a scam
on February 12, 2025
Posted by: scammy scamerson
Turbo will no longer allow you to file for free. it will sneak in fees and wont take anything less than $90.00
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 12, 2025
Posted by: Non CPA tax preparer
Was easy to use for my basic tax return, been using for several years without any issues
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Watch out for hidden fees at end of deluxe version
on February 12, 2025
Posted by: GeenaBee
from Orange County, CA
Using the Turbo Tax Deluxe online version is amazing EXCEPT the last few years I am unable to EFile (using my federal refund to pay) and AVOID paying the $44 Premium Package when the Confirm PAYMENT page appears. I have tried many different ways to file it but it appears that when using deluxe version of the program it is IMPOSSIBLE to avoid it. This makes using it feel like I am totally tricked into using the most basic one for my needs but MADE to have to pay the premium fee at the end in order to even be able to complete my EFile. Otherwise this used to be amazing so for the extra $44 they get from me after the filing fees I guess it is worth it but still wish it was more transparent in the beginning before starting my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I filed my taxes.
on February 12, 2025
Posted by: MCE8
from Earth
I needed to file my taxes and I filed my taxes. They did what I wanted them too.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and effective
on February 12, 2025
Posted by: Klipe213
Easy and efficient to use nothing was hard about it explained everything in detailed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 12, 2025
Posted by: MomRex
The tips are helpful in explaining why things worked out the way they did.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Very User Friendly
on February 12, 2025
Posted by: JSerghis
I have used Turbo Tax for years very easy and user friendly
Written by a customer while visiting turbotax.intuit.com