Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,472 Reviews)
Rating breakdown 87,472 reviews
5 Stars
64,954
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
TURBOTAX SUCKS
on February 12, 2025
Posted by: FHJVHJEF
from United States
TRASH! took half my money!!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Misleading
on February 12, 2025
Posted by: Garcia98
from Houston
Was under the impression that it was a free service but to find out there was processing fees and had to pay nearly $80
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax, simple but not Free
on February 12, 2025
Posted by: dragonfly812
from New Haven, MI
It was very easy step-by-step instructions, I would have liked it more if was more affordable to file, since I did everything on my own, with no help or assistance. You have to pay money to get your money. I also had to be careful. I originally chose to have my fees deducted from my return, until I noticed I was going to get charged an additional $40 processing fee, luckily I noticed before confirming and submitting my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
PRICING IS CONFUSING NOT TRANSPARENT
on February 12, 2025
Posted by: PPP1976
from Los Angeles, Ca
Pricing is confusing from what I initially thought I was paying the $39 for state tax addition and the Federal tax was free and $25 for bank deposit there was hidden charges for another $39 for the Federal tax charge that was supposed to be free and the extra charge for the type of increased service, however during the processing these charges were not communicated. The total charges was $147 and hidden uncommunicated charges of $64. Appears that the total charges were not transparent until the final processing of the returns, at all times the pricing of services should be seen like the approximate return amounts of Fed and State refunds.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY TO USE AND FAST
on February 12, 2025
Posted by: VAN1980
from PASCAGOULA MS
TURBOTAX IS EASY OF TIME TO USE AND DOESNT TAKE A LOT
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on February 12, 2025
Posted by: BrianToni
from Virginia
Easy to use, great hours spent love ths product
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Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good just need to complete my taxes for 2024/ 2023
on February 12, 2025
Posted by: stinkylexi
from New Jersey
Good just a little confusing on some parts. but i made way
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome!
on February 12, 2025
Posted by: katt98
awesome, easy to use and understand, and affordable.
Written by a customer while visiting turbotax.intuit.com