Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,471 Reviews)
Rating breakdown 87,471 reviews
5 Stars
64,953
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great service
on February 13, 2025
Posted by: Nessa58
from Charleston South Carolina
Love it. It's an amazing service and easy to use and get what I need done
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
i love turbo tax way to go!
on February 13, 2025
Posted by: Simpson52
from Erlanger KY
This is my first year in 14years on my own. you made it very easy.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Okay, but overpriced.
on February 13, 2025
Posted by: 3trouts
Helpful, but completely overpriced for the "Service" I received... I don't think filing your taxes should come with extra fees, I didn't have a living person work on them with me, so the "guidance" of having vague text boxes tell me there are errors but not specify where, isn't particularly helpful, nor do I think those suggestions should cost me $40-60. Filing taxes should be free, and I think it is ridiculous that Intuit lobbies to keep the government from creating free tax filing systems that should be available to everyone in this "free" country.
Considering that the "service" is providing the forms to fill out, and not much else it is silly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent!!!
on February 13, 2025
Posted by: Autumn Bullrider
Very easy to use. They seem to be very thorough. I have used them for several years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Easy
on February 13, 2025
Posted by: sha1965
from Downers Grove Il
Easy to use, quick and secure. I would suggest this to others
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 13, 2025
Posted by: Alex63810
Really great. Always the best experience. Always will recommend.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
1st time user
on February 13, 2025
Posted by: Kei718
from Brooklyn
Very helpful experience using this app for the 1st time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 13, 2025
Posted by: Frank_500
from Enid, OK
Great app. Great process. Easy to use. Great customer service
Pros: My employment status changed this year, I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com