Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,471 Reviews)
Rating breakdown 87,471 reviews
5 Stars
64,953
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Great!
on February 13, 2025
Posted by: az92
from United States
Always a great experience! Filing taxes through TurboTax has always saved me loads of time
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
HIDDEN FEES
on February 13, 2025
Posted by: TaxPayer1122334455667788
The wording is intentionally misleading about the fees. It tells you it will cost you only $39 to file state and then when it comes time to file it makes you pay $39 twice, once for using turbo tax and another for filing state which is NOT what it says you will have to pay. It's so shady and I have used TurboTax for over a decade but I will seek out other options next year because how am I supposed to trust a tax preparation service who is intentionally misrepresenting what they are going to charge me?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax makes this all so easy
on February 13, 2025
Posted by: Zelda626
from United States
Super easy to use, and I love that I can just import the W-2
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks Turbo Tax
on February 13, 2025
Posted by: brNewk
from GA
I have used Turbo Tax for many years. They keep my information and makes next year a snap.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I Love TurboTax
on February 13, 2025
Posted by: dcamp87
from Utah
I've used TurboTax for the last decade! It's a fantastic product that never fails to feel useful and easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the way to go!
on February 13, 2025
Posted by: Mysf
from Dallas, TX
Easy to navigate. Answers to questions are readily available.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
High fees but efficient system
on February 13, 2025
Posted by: stockman1950
Fees were a good deal higher than expected. However, it is an efficient system.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS GREAT
on February 13, 2025
Posted by: Anonymous
from CLINTON WASHINGTON
HAVE USED TURBO TAX LAST 15 YEARS. VERY PLEASED WITH SERVICE
Written by a customer while visiting turbotax.intuit.com