Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy and fast
on February 9, 2026
Posted by: Soph 25
from Alabama
Easy to use, but did not like the fact you were Nicole and dined during the application. Just give true cost upfront would be better.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
choice
on February 9, 2026
Posted by: taxesforme3
from Arkansas
all in all it has been a great experience with turbotax. IT is my choice every year.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Issue with software loop when filing state return
on February 9, 2026
Posted by: Cblooming1
from IL
I have been using TurboTax for years and I've been pretty happy. This year is an exception. When finalizing my taxes and beginning the e-file process, the software keeps making me go back and "fix my IL Return." The fix pertains to the IL EIC, which I don't qualify for, nor am I claiming. So far, there is no way around moving forward with my state returns (even though I already paid for the state filing return). There should be way for me to select that I don't qualify for that credit. I feel like this is away for TurboTax to get me to upgrade by getting the "Max" product to get the help I need to fix it. I'm not happy about this.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
User Friendly
on February 9, 2026
Posted by: KJS2010
from Missouri
Easiest way to do your taxes! Turbo Tax is very user friendly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on February 9, 2026
Posted by: Steph5565
from Florida
My experience was amazing and easy to use. I will use it again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is convenient
on February 9, 2026
Posted by: MelissaZ7
from Medford, MA
Turbotax is convenient. I use it every year. Thanks.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax is sketch
on February 9, 2026
Posted by: Nonickname000
from Ny
I filed for my taxes 2 weeks ago. Submitted my returns, and they never went And now i'm having to redo it again two weeks later
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is SUP-ERBO!!!
on February 9, 2026
Posted by: Sweet n Sassy416
from South Carolina
I've been using TurboTax almost 10years and I am a very satisfied customer.
Written by a customer while visiting turbotax.intuit.com