Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,471 Reviews)
Rating breakdown 87,471 reviews
5 Stars
64,953
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
really I don't think you should make me fill out s
on February 13, 2025
Posted by: donkeybob
really I don't think you should make me fill out something I don't want to fil out
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Web design not user friendly anymore
on February 13, 2025
Posted by: 505Mel
from New Mexico
I don't like the new set up of the website. It's not user friendly, having to click on every single section, rather than a smooth flow moving from topic to topic. I also entered that one of my aldult child dependents made more than $50,000 last year, and I was not able to go back and fix it, I spent an hour just trying to find that section alone and was unsuccessful. The previous layout of the website was so simple, I had the ability to double check the information I entered, as I needed.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
We love Turbo Tax!
on February 13, 2025
Posted by: CPWash007
from South Carolina
Turbo tax is easy to use and affordable. We have been able to complete our taxes ourselves for the past 10 years!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY AND ACCURATE
on February 13, 2025
Posted by: CHARITY010203
from TN
ALWAYS EASY TO USE. HAVE USED FOR 10 PLUS YEARS AND ALWAYS BEEN GOOD
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
it works
on February 13, 2025
Posted by: snippy phyl
i stated i did not like the $104 when its advertised for free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great job
on February 13, 2025
Posted by: My Pearls
from Detroit
Wasn’t that bad to be filling this out on my own so proud
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Thanks for the help.
on February 13, 2025
Posted by: Patty Lou Lou
In prior years navigation seemed easier. There was a little confusion this year and too many unnecessary click options. 5 stars for all previous years. Only 3 stars this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Cost is a quarter of my taxes
on February 13, 2025
Posted by: Cami81251962
from IL
Easy process but cost a quarter of my refund to file.
Written by a customer while visiting turbotax.intuit.com