Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
do not advertise free when its not
on February 9, 2026
Posted by: notfree2026
from Florida
Ive being using turbo tax for years and all the commercials its states its free but i just paid $124 just to file because I picked to pay with MY REFUND MONEY and put into MY OWN BANK ACCOUNT. i prefer using this because i don't have complexed returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 9, 2026
Posted by: Harr20005
from Maryland
Very easy to use and electronic filing was fast and effortless.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy process
on February 9, 2026
Posted by: Scoot1111
from Connecticut
Was easy process that took me about 45 min. Turbo tax is great.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is simply the best!
on February 9, 2026
Posted by: cmeyers215
from Colorado
I have been using TurboTax for the last 5 years and they make it so easy to use and help you throughout, I always feel confident with the lookover and the edits and offering a representative to help. I trust no other brand, but TurboTax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
auto fill did not work
on February 9, 2026
Posted by: 11111none
from wi
auto fill did not work correctly had to resend tax 2second time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It’s great
on February 9, 2026
Posted by: Heather 1985
from Wisconsin
State return keeps getting rejected other than that pretty good
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as good or easy as previous years.
on February 9, 2026
Posted by: ctobey
from MO
Charges were not as presented, not as easy to use as previous years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on February 9, 2026
Posted by: 25 Return JP
from Florida
Really easy to use, quickly integrated from ADP which reduced a ton of manual entry.
Written by a customer while visiting turbotax.intuit.com