Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,469 Reviews)
Open Ratings Snapshot
Rating breakdown 87,469 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4 out of 5
4
cool
on February 14, 2025
Posted by: Chris92986
from texas
it was easy and really helped me get things done fast
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great job on how easy
on February 14, 2025
Posted by: 214tony the tiger
Easy to do actually made filing taxes a bit of fun...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Fees.
on February 14, 2025
Posted by: JIowa
Last moment processing fees and additional charges are a "bait and switch" tactic. Either lower them, remove or expect that I will choose a different application for next year, and I've used TT for the last 15 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Smooth
on February 14, 2025
Posted by: jonb41982
Everything was smooth process with most of the info already input. The only issue i had was i met all criteria refund advance but said i wasn’t eligible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Z
on February 14, 2025
Posted by: Kingp1987
from Arizona
Confusing but overall good that's why I've used them the last 3 years
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
glitches
on February 14, 2025
Posted by: needsafix
Lots of glitches this year, took too much time to complete. time I will never get back.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Judy's
on February 14, 2025
Posted by: Judy45j
from Indianapolis, Indiana
It was okay. The price was not quoted in the beginning.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
SIMPLE
on February 14, 2025
Posted by: MEG2367
VERY AWESOME, VERY SIMPLE AND USER FRIENDLY.THANK YOU!
Written by a customer while visiting turbotax.intuit.com
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