Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,468 Reviews)
Rating breakdown 87,468 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,724
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Software Issues caused this to take more.
on February 14, 2025
Posted by: Tangir
Had a problem with a software bug that was looping to a problem resolution that did not exist. The live help was unable to connect due to some unknown issue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was easy! I"m happy
on February 14, 2025
Posted by: bulllcubfan
from Chicago,IL
It was good. Not too bad. Simple and easy. Good job Turbo Tax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is awesome
on February 14, 2025
Posted by: Tarashay991
from Florida
wonderful to be walked through. this was my first time filing a state tax which was rough but everything else was super easy
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a Painless Experience!!
on February 14, 2025
Posted by: Tapper56
Using Turbo Tax is very easy. I have used Turbo Tax for several years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yes
on February 14, 2025
Posted by: Clamus
I will forward everyone to use turbo tax I love it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taquisha and Matt b in customer service
on February 14, 2025
Posted by: Braedenc03
from Phoenix az
4 star because Matt b and taquisha in customer service did a great job. 1 star for the 40 fee for taking payment out of fed return. The ai bot is useless and you should have more direct lines to real people in customer service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
tax time
on February 14, 2025
Posted by: jacofspade2
from TEXAS
its easy to understand havent had a problem in all the years ive used it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is awesome
on February 14, 2025
Posted by: Jay1820
Happy about how easy it was, specially to do it all on my own with no help. Thank you for everything
Written by a customer while visiting turbotax.intuit.com