Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,468 Reviews)
Rating breakdown 87,468 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,724
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Simple, easy
on February 14, 2025
Posted by: deb3838
TurboTax is easy to use with all the free assistance!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Some hicups
on February 14, 2025
Posted by: AAuerbach
from Michigan
When entering one of the 1099-R forms for a very small value of $26.00, the software forced me to input data for self-employment. This was an amount generated from a union agreement for legal services.
Also rejected filings for not having spouses AGI on a joint filing, but never asked for a value during the original filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super Easy!
on February 14, 2025
Posted by: NayBee
from Menands, NY
Super easy and makes it so simple even if you are not well versed in taxes. Anyone can do it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on February 14, 2025
Posted by: Cess07
Easy helpful no stress will recommend to everyone!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX MAKES DOING TAXES EASY
on February 14, 2025
Posted by: Joy O
from Washington State
I have used Turbo Tax for many years and am completely satisfied with the product!
It guides me through my tax return which makes it easy for me to get it done.
It guides me through my tax return which makes it easy for me to get it done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Simple Procedure!
on February 14, 2025
Posted by: Eddy AG
Quick and simple! Done in 36 minutes according to the site and helped me get the most out of my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Complaints
on February 14, 2025
Posted by: LChino1985
from Phoenix, Arizona
It's frustrating that I can't go back to the original questions to change what I clicked on. For example, I clicked that I had received a 1099A when in reality I received a 1099C. I answered questions based on a 1099A. When i tried to change it, I couldn't go back to the original question.
Also, I had difficulty with the HSA question, when I did the review, it did not go back to the original questions, but it took me to the worksheets which were difficult to read. Then on the worksheets it had some questtion about a high deductible which I did not ever see on the questions that were presented to me.
Turbo tax was difficult to use this year which is frustrating. I hope i don't get in trouble.
Also, I had difficulty with the HSA question, when I did the review, it did not go back to the original questions, but it took me to the worksheets which were difficult to read. Then on the worksheets it had some questtion about a high deductible which I did not ever see on the questions that were presented to me.
Turbo tax was difficult to use this year which is frustrating. I hope i don't get in trouble.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE LOVE LOVE Turbo tax
on February 14, 2025
Posted by: KESH28
Great and easy experience here using tubro tax, looking forward to getting my return!
Written by a customer while visiting turbotax.intuit.com