Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Bribery
on February 9, 2026
Posted by: Bribes2025
from MS
I have also loved using Turbo tax but I think it is very crappy you have to pay a fee now to deposit into your own banking account in order to bribe you to use something else.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
very helpful
on February 9, 2026
Posted by: 1230vic
from oklahoma
easy to. do helpful. Will do next year as well thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on February 9, 2026
Posted by: Thimbles
from Florida
Turbo Tax is easy and simple to use. Been using turbo tax for over 10 years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First time user
on February 9, 2026
Posted by: nataliaaaaa
from Iowa
It went well, they just charge too much, lol. It’s easy and straight to the point.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Expect to pay over 100$ for the convenience.
on February 9, 2026
Posted by: Ryanftb
from NC
Good service if you are getting a lot back, bare minimum you will be paying $140+ just to file so if your returns are less than that you may want to go else where. Only need to import supported documents and other than that they will handle most of everything else.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Room for Improvementkulke
on February 9, 2026
Posted by: mnbkulke
from MA
This year's Turbotax was not as easy to use as in previous years. In several places I got into endless loops that were difficult to get out of. Time to make it more user-friendly!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love turbo tax
on February 9, 2026
Posted by: Loki69
from georgia
Turbo tax is simple and gave me a peace of mind. no long lines
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX is #1
on February 9, 2026
Posted by: auntjuju123456789
from ohio
have done my taxes with turbo for few years now and I love that I can do them in my bed at home! and they help you it every step of the way.
Written by a customer while visiting turbotax.intuit.com