Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,463 Reviews)
Open Ratings Snapshot
Rating breakdown 87,463 reviews
5 Stars
64,949
4 Stars
9,629
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1 out of 5
1
Scam
on February 15, 2025
Posted by: Vindam
from Mobile, AL
a complete scam. made me file deluxe when i had absolutely no need to just so they could steal $128. Do yourself a favor and file somewhere else
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
GREAT EXPERIENCE
on February 15, 2025
Posted by: INTUIT FAN
EASY AND QUICK - love how information is downloaded from W2 and last year, amazing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great Experience!
on February 15, 2025
Posted by: purplekate28
from Pittsburgh, PA
I've used it for several years. It makes a complex tax easy, presenting just one question at a time and making sure everything looks right along the way. I like the ability to quickly compare this year to the previous year and see if anything jumps out as being too different.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Over Turbo Tax
on February 15, 2025
Posted by: Will2345fo
This year was the biggest pain with Turbo Tax. Firstly it charges $153 for basic I do all the work returns. But we also opened the child care expense to realize we didn’t qualify for that deduction and could not delete the form what so ever. Followed the Turbo Tax recommendation and after a battle just had to delete and restart everything.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Taxes Done
on February 15, 2025
Posted by: Tinks22
I chose not to engage the expert this year, but I’m open to considering it for next year. While some aspects of the website could be more user-friendly, especially when it comes to correcting errors, I took the initiative to find solutions online and navigated the site successfully to make the necessary changes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
turbo tax sucks
on February 15, 2025
Posted by: dallas cowboys 2222
from my house
The deluxe version was only 39 dollars but y'all charged me 79 dollars
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great job
on February 15, 2025
Posted by: Vickysonja
Turbo tax made it easy to get through the process of filing my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Good
on February 15, 2025
Posted by: Mika8621
from Maryland
It was easy and I refere to everyone to use turbo t
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
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