Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,459 Reviews)
Rating breakdown 87,459 reviews
5 Stars
64,946
4 Stars
9,628
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Fast and Easy
on February 15, 2025
Posted by: BrittM75
from Palm Coast, FL
Quick and easy to do with step by step instructions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Disappointment
on February 15, 2025
Posted by: Roger Behrens
Too many upselling screens and very counterintuitive on many of the screens. I also do not like the fact that the product is quick to make you pay for a state income tax return and it is very counterintuitive to delete the state tax return. Again, the upselling is outrageous. I will likely use a different product next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth and easy!!
on February 15, 2025
Posted by: DerrickV17
Smooth and easy process that takes less than a hour.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is excellent!
on February 15, 2025
Posted by: MyMy13
Very easy and flows easily. I recommend Turbo Tax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
self axplainatory
on February 15, 2025
Posted by: Tana11192
from Birmingham, Al
I like the hands on help and guidance when handling my information.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Incredibly Deceptive
on February 15, 2025
Posted by: Taxmaster9001
from Utah
I love doing my annual round of "How badly does Turbotax lie about how much it costs to file"
It's incredibly deceptive and subtle. You choose the cheap option becuase your taxes are very straight forward this year. "Only $39 to file for the state taxes, that's not bad at all. I guess I can do that," you think to yourself. But after screen after screen and option after option, you get to the checkout page.
"$150?! Where in the world did that come from?!"
You then review every option you skipped, verifying you never upgraded your selction once. And then it hits you.
There are hidden fees.
Oh you wanted to pay out of your deduction! No problem! We're gonna charge an extra $40 for that but try to be as deceptive as possible with that and hope you miss it.
Anywho, it's insane, I get Intuit is a business and has to make money, but It's incredibly exploitative to the American people the way they do this. This will likely be my last year every filing with Turbotax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is good
on February 15, 2025
Posted by: hkfkytfkuytfrluy
from fort drum new york
this helped me a lot with my taxes for texas over there
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great!
on February 15, 2025
Posted by: 77kathy
from ct
Easy to input all the information. Offers quite a bit.
Written by a customer while visiting turbotax.intuit.com