Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,459 Reviews)
Rating breakdown 87,459 reviews
5 Stars
64,946
4 Stars
9,628
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Very Good
on February 15, 2025
Posted by: Polaris2003
from New Haven, CT
You have some issues in importing my tax information from Computershare. I do like seeing last year's data compared to this year's data. I like the idea that you are asking me all the information needed to fill out my taxes. When I read the IRS forms, I always feel like I missed something and will get my taxes wrong.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Beware the ad that you don't need to file
on February 15, 2025
Posted by: Diane2025
Turbo Tax for the most part is a user-friendly easy way to file both Fed & State tax returns. However, when I logged in there was a disguised ad masquerading as needed to do the tax returns. It's not needed and that's underhanded and the worst is that when you're at the screen at the end and ready to click to file and pay that ad comes back again with no way seeming way to opt out. It's forcing you to sign up and pay for whatever live-help, life-long whatever. Thankfully, on the side column if you click on file returns. it will bring you to that screen and you can pay for what you used to file and enter payment info ect. It's really wrong, off-putting for TurboTax to try and trick and force me to enroll in a service I neither want nor need.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filing taxes
on February 15, 2025
Posted by: IBJay
from Panama City Beach FL
Really easy to use walks you through every step and quick if using all the standard options
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on February 15, 2025
Posted by: Bgnick
from Phoenix, AZ
So easy. So fast!! I will recommend this to everyone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
wonderful
on February 15, 2025
Posted by: odinswife
from eau claire, wi
this was very easy and fast. i understood the questions and loved the software
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Bob
on February 15, 2025
Posted by: DQ 1011
I thought I was filing my taxes for free, but some way I had to pay 29 dollars for some service I did not know i used.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on February 15, 2025
Posted by: Terra Snakes
Easy and fast to use. I will use Turbo Tax again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on February 15, 2025
Posted by: chefjeff8242
been using it for years, gets easier and faster every year!
Written by a customer while visiting turbotax.intuit.com