Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,459 Reviews)
Open Ratings Snapshot
Rating breakdown 87,459 reviews
5 Stars
64,946
4 Stars
9,628
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
wish it was free
on February 15, 2025
Posted by: darkxangel96
vary easy to use just thought it was free since i was doing my own taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
nice work guys
on February 15, 2025
Posted by: melugia
from leitchfield, ky
easy to use and got done fast the lay out was easy to follow
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is a Sedagive
on February 15, 2025
Posted by: ShLyStMo52
from California
It can be somewhat confusing but I have found that Turbo Tax has calmed my fears
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
$40
on February 15, 2025
Posted by: Sessy Edgycator
from KS
I like the $40 less option at the end when using a credit card rather than the refund.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
this is the best and easy way for tax
on February 15, 2025
Posted by: Westphal85
from AZ
so fast after you file the 2nd time everythang guides you throught this without problems.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Turbo Tax is disappointing
on February 15, 2025
Posted by: JCPope214
from Georgia
The service and ease of filing my taxes are great. The forcing of services that I do not need or cannot afford is unfair. You found a tax credit for me for $130, but I had to take your Turbo Deluxe to get it. When I tried to change my taxes to keep it free, you would not allow it. So with the deluxe, I end up paying $118. I have a credit of $12, maybe. The IRS may still deny the credit. Will you reimburse me if they do?
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Gross to Force an Upgrade at the End
on February 15, 2025
Posted by: Luke28
from Texas
Smooth experience until it forced me to upgrade to a $40 premium tier at the end of my filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great service and site
on February 15, 2025
Posted by: Mike5487
Great service and site. Great service and site. Great service and site
Written by a customer while visiting turbotax.intuit.com
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