Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great
on February 9, 2026
Posted by: kymariee
from florida
thank youu so much for the help ! it was easy and needed
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice tool for beginners
on February 9, 2026
Posted by: alemitu
from Ak
Easy to use, has its user friendly interface, really a good tool overall
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax could be better
on February 9, 2026
Posted by: MMMM8
from PA
The program did not allow me to go back and submit the federal only. I ended having to pay to submit the state taxes even though I didn't want to submit the state taxes. I payed $88 when I only wanted to pay for the federal filing. I also couldn't figure out how to direct deposit into my checking account. The system kept forcing me to open a credit karma account that I did not want to open. I don't like the way you get forced into paying more money. I'm planning to look for a different way to file next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Straight forward, but....
on February 9, 2026
Posted by: Masmt
from UT
It is pretty straight forward. I had a question about the over time credit. Don't really have the money to increase my options with guidance so I only took the over time credit that was listed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on February 9, 2026
Posted by: Chillis64
from AL
Quick and easy to use! Absolutely painless process!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Saved my sanity!
on February 9, 2026
Posted by: Babsy98
from Florida
I had spent almost NINE hours trying to get another online tax service to give me he correct page to report a credit. I was almost in tears, as they have done my taxes for years with no problems. When emails and Tax Support and even an in-person phone call couldn't resolve the problem, I thought of TurboTax. EASY PEASY. you just guided me true the forms and helped in every way possible. I will become a TurboTax user from now on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
predatory business
on February 9, 2026
Posted by: Adam104410
from MA
tried to file for free would not let me. Predatory Business. They will try to make you file with the paid-for version you don't need.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
MARRIED LIVING IN DIFFERENT STATES
on February 9, 2026
Posted by: BAD FOR COUPLES
from WA
My husband and I live in different states. I was unable to do his state income tax return because it would not give us the option of not living in the same state. It was completely useless in our situation. I imagine that many people who are married live in separate states. This needs to be fixed. I ALSO THINKI I DUMB THAT I MUST HAVE A NICK NAME TO ENTER THIS
Written by a customer while visiting turbotax.intuit.com