Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,458 Reviews)
Rating breakdown 87,458 reviews
5 Stars
64,945
4 Stars
9,628
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
not a fan
on February 15, 2025
Posted by: lind12
I am not a fan of this years format. I did a lot better with last years pre AI format. I am not a fan
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long time customer
on February 15, 2025
Posted by: MB1341
from Virginia
Taxes aren't fun, but it is always easy with turbotax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
It's expensive to file here.
on February 15, 2025
Posted by: Sheffy1981
from Columbus, Ohio
Too many hidden fees, it's not totally free anymore, you are charging three separate fees for filing; federal, state and processing fee is not optional if one wants the charges removed from one's refund. Minimum of $128 to file a tax refund is ridiculous. I'm dissatisfied with these current charges and changes, I have been with Turbo Tax for almost 7 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 15, 2025
Posted by: Brooklynbreeze
Always easy to do and well explained. Have used Turbo for several years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
I enjoyed it
on February 15, 2025
Posted by: jay hay
I didn't know I had to pay as much but overall it was a good experience
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax made everything so EASY!
on February 15, 2025
Posted by: Laquitaw
Turbo tax made everything very easy! Doing my taxes for the first time was a breeze thanks to them! I’m doing my taxes here every year moving forward!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always easy to use
on February 15, 2025
Posted by: SJ422
from Topeka,KS
Been using turbotax since 2014 and its always been very helpful, thank you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbotax gave me a migraine
on February 15, 2025
Posted by: notafanoftaxesXD
this app is unbearable. I get a better feeling from eating 3 beefy 5 layer burritos and bean burritos from taco bell than i do from using this insufferable app.
Written by a customer while visiting turbotax.intuit.com