Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,455 Reviews)
Rating breakdown 87,455 reviews
5 Stars
64,944
4 Stars
9,628
3 Stars
4,258
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax Is Awesome
on February 16, 2025
Posted by: Patrick530
The process was very easy to understand and complete.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is fast and easy to uderstand
on February 16, 2025
Posted by: Mommy1973
Good experience. It was nice being able to do myself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the only tool that i use!
on February 16, 2025
Posted by: smetcalf81
from New Hampshire
This is a great tool for those of us who do not have personal expertise in taxes. There are a variety of resources available to help understand the amounts and live support if needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Beware of hidden processing fee
on February 16, 2025
Posted by: 123456jp
Filing my tax return was easy but I didn't like finding out there was an additional $40 processing fee, at the end, to have my refund direct deposited into my bank. That fee was not disclosed until the final step so you are forced to pay it or start the process over with a different tax preparer. Very unhappy about this and will rethink using turbo tax next year. I wouldn't feel like I've been conned if they had simply mentioned this additional fee at the beginning.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was helpful
on February 16, 2025
Posted by: Keith123567
Tubo tax was easy to use. I find the product to be helpful in completing my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 16, 2025
Posted by: BeccaTwix
Easy to use and review all throughout process. No problems
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on February 16, 2025
Posted by: Rodeo2025
Very easy to use it is awesome I would recommend to anyone
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best!
on February 16, 2025
Posted by: lintom333
It was fast and easy.Informative, and not intimidating at all.
Written by a customer while visiting turbotax.intuit.com