This is a great tool for those of us who do not have personal expertise in taxes. There are a variety of resources available to help understand the amounts and live support if needed.
Filing my tax return was easy but I didn't like finding out there was an additional $40 processing fee, at the end, to have my refund direct deposited into my bank. That fee was not disclosed until the final step so you are forced to pay it or start the process over with a different tax preparer. Very unhappy about this and will rethink using turbo tax next year. I wouldn't feel like I've been conned if they had simply mentioned this additional fee at the beginning.