Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love turbo tax easy to do
on February 9, 2026
Posted by: McK29
from texas
I really enjoyed how thorough turbo tax has been and how it explains everything to me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Never had to do that before
on February 9, 2026
Posted by: KRO13
from AZ
This year the marketplace entry caused me problems and there was no way to fix it. I only had it for three months and there was no Monthly Second lowest cost silver amounts but it would not process unless I put something in. I ended up adding a single penny for the three months in column B in order to efile.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is easy and simple.
on February 9, 2026
Posted by: Remaster
from South Dakota
My experience with TurboTax is fairly good. It was easy and simple filing my taxes, but the only complaint I have is that it kept trying to require me to fill in my state ID number, in which my state doesn't have state income tax.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thank you
on February 9, 2026
Posted by: jtmoney141414
from NY
takes the legwork out of it! thank you for all that you do!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
New Format
on February 9, 2026
Posted by: Ole dude
from Florida
Im being gracious - I have been using TurboTax since day one and was always able to complete the process within a couple sessions. I was very frustrating with the new format. I have a very similar financial situation as the last several years. The XXXXX 1099-R form hasn't changed for the past 17+ years and I was questioned about it several times after I said it was correct. We have paid taxes on the taxable amount without question for that timeframe. I spent most of the day getting an ID.E number in order to summit on-line. Thanks for listening - I hope next year will be smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 9, 2026
Posted by: Erika C1015
from Texas
TurboTax is very easy and simple to use every single year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Magnifico
on February 9, 2026
Posted by: Chris 7093
from Indiana
Excellent service as usual. My whole family uses Turbo Tax...they are great.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbo tax
on February 9, 2026
Posted by: ptymac71
from maryland
i have used turbo tax for years and have even recommended to friends. I worked for IRS so my taxes had be accurate. Never a problem. Very user friendly
Written by a customer while visiting turbotax.intuit.com