I have used this product for at least 4 or 5 years. It was recommended by a friend. Although it takes more time for me to get through the process I feel confident that my taxes are correct in filing them.
Been a customer for years and this year I have seen and heard commercial about filing for free, but the catch NEW CLIENTS/USERS ONLY. Why cant previous customers get free filling also? They Offer discounts provided you file early enough to get one, not every one files early cause sometimes life happens and they just can't. It is good software and they walk you through it, of course like every thing else they try to up sell you on everything which may or may not be suitable for a persons tax situation/needs.