Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,453 Reviews)
Rating breakdown 87,453 reviews
5 Stars
64,943
4 Stars
9,628
3 Stars
4,257
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Works well with W2 through Intuit Workforce
on February 16, 2025
Posted by: Anonymous
from Jacksonville, FL
If your employer uses QuickBooks for payroll, keeping your W2 in the wheelhouse of Intuit does make for an easier and more convenient experience access and pulling your information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on February 16, 2025
Posted by: K5ken
Its easy, took about 45 minutes cheaper than other tax preparer's.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Super easy and convenient
on February 16, 2025
Posted by: DirtyDan97
from Milton, FL
I would give 5 stars because I hate doing taxes so much that it's irrational. I shouldn't hate data input this much but I do. Unfortunately I haven't been able to file my tax returns for free through TurboTax for like 3 years now and I do it all myself. Maybe I'm lazy, I certainly am since I didn't bother to try to not pay this year, just clicked whatever button got me to the next step. At first it was because of some work benefits I had a previous job. Now idk why, and I really don't care because it's just so easy for me to do my taxes through turbo tax. But I still don't get my full return so TurboTax gets 3 stars from me
5 stars for convenience and ease of use. 1 star cause I have to pay, even if it's technically my fault
5 stars for convenience and ease of use. 1 star cause I have to pay, even if it's technically my fault
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on February 16, 2025
Posted by: Humbug327
from Missouri
It was easy...they walked me through it all to get to the end fast
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on February 16, 2025
Posted by: HRF Taxes 2024
from Ewing, NJ
TurboTax was easy to use. I felt comfortable utilizing it.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
What the?
on February 16, 2025
Posted by: 25Jay
from Springfield,IL
The website requires to much information for a small return.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on February 16, 2025
Posted by: vannahstarr
Filing with Turbo Tax is seamless. The website has always been user friendly. It is easy to receive assistance from a representative, if needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Awesome software and support. EXTREMELY easy to u
on February 16, 2025
Posted by: Nowhere to go but ups
from OH
Would have been five stars for being user friendly however I had to submit my file twice after waiting an extended time. It was unnecessary but manageable.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com