Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,450 Reviews)
Rating breakdown 87,450 reviews
5 Stars
64,941
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Last time using Turbo Tax
on February 16, 2025
Posted by: angryanimosity
I chose free, which i do every year but it told me I had to upgrade because i have a HSA which ended up costing me $39 for state and $39 or federal
i requested to have my check in standard 21 days but it kept changing it to 5 days early, it difficult to change it, I had to re do everything 3xs ultimately it changed it back to 5 days and i was so tired from redoing it i just paid the $25, its a scam/defect on your website which makes it impossible to edit stuff
i did not like that i had to be charged $40 to have fees deducted from my refund, took me 2 tries to go back to change it and had to pay right then the $ 78 fee for state and fed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fees are hidden
on February 16, 2025
Posted by: Anonymous
Fees should be disclosed initially. Don't advertise as free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
T Tax
on February 16, 2025
Posted by: Nated253
from Wa
Cheapest tax service. Aaaaaaaaaaaaaaaaaaaaaaaaaaaa
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
2024 DONE GREAT JOB
on February 16, 2025
Posted by: shannon and vanessa
from Crosby
GREAT WAY TO DO TAXES I HAVE BEEN USING IT FOR MANY YEARS
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
1040
on February 16, 2025
Posted by: CARPEOPLE
from Washington
LOVE IT , EZ EZ , SELF CORECTING AND MISTAKE STOP DEFAULT
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
e-filing with turbo tax YAY !!
on February 16, 2025
Posted by: Tamilyn25
from Louisiana
Turbo Tax was so easy to follow and so quick to complete !!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
FALSE ADVIRTISING
on February 16, 2025
Posted by: monmarmca
from OK
They advertise that it is free. It is NOT free!!! Even though I filed before February 18th, I still had to pay TurboTax $78. I hate the false advertising!!!! Will not use again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is very helpful
on February 16, 2025
Posted by: Rnskjfansdfn
Very helpful and user friendly. Helped maximize my refund,
Written by a customer while visiting turbotax.intuit.com