Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Last time using Turbo Tax
on February 16, 2025
Posted by: angryanimosity
I chose free, which i do every year but it told me I had to upgrade because i have a HSA which ended up costing me $39 for state and $39 or federal
i requested to have my check in standard 21 days but it kept changing it to 5 days early, it difficult to change it, I had to re do everything 3xs ultimately it changed it back to 5 days and i was so tired from redoing it i just paid the $25, its a scam/defect on your website which makes it impossible to edit stuff
i did not like that i had to be charged $40 to have fees deducted from my refund, took me 2 tries to go back to change it and had to pay right then the $ 78 fee for state and fed.
They advertise that it is free. It is NOT free!!! Even though I filed before February 18th, I still had to pay TurboTax $78. I hate the false advertising!!!! Will not use again.