I've had good luck with Turbo Tax, it gets confusing sometimes. If you go to a preparer they just fill in the blanks in a program and usually charge you more. I pay for the Max just in case I misunderstand and make a mistake. I have been using it for seven years and so far it has turned out good.
I love Turbo Tax!! I have been filing my own taxes with Turbo Tax for 8 years now and they have always assisted me in getting the best refund! There's no struggle to be found in filing taxes if you're using Turbo Tax!
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2025
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