Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Unsure
on February 16, 2025
Posted by: Treznorrez
from Kansas
It was helpful but I disliked the fees. If it advertised free, and I wanted to do that, I wish it didn't charge me so much for a couple of questions.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to get taxes completed
on February 16, 2025
Posted by: ZacharyKoeh
from minnesota
It was Easy to follow the step by steps instructions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT
on February 16, 2025
Posted by: Otter Box
Great***********************************************
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Could have been better
on February 16, 2025
Posted by: b1339
from Hinesville GA
Didn't help with deductibles. Didn't get as much credit as should have been.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Easy!
on February 16, 2025
Posted by: HemFish
from Troy, MO
so easy! first time user and we blew through this process in about an hour and got a refund! so happy with this program!
Response from turbotax.intuit.comBy TurboTax Care Team, February 21, 2025
We're glad that you're happy with your tax refund outcome this tax season by using TurboTax! In case you're in need, did you know we offer multiple ways to get cash fast?
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
so so
on February 16, 2025
Posted by: kat the
from ct
not helpful , not very user freindly.................
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 16, 2025
Posted by: Norm1977
from Canton OH
Easy fast reliable way to do taxes I choose them every year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX IS AWESOME
on February 16, 2025
Posted by: Anonymous
from MACON, GA
I LOVE THE NEW IMPROVE AGENTS TO HELP.
MORE EASY TO UNDERSTAND AND GREAT TO HAVE.
MORE EASY TO UNDERSTAND AND GREAT TO HAVE.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com