Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
TurboTax Expensive
on February 16, 2025
Posted by: EmilyB1127923857934579274
I spend more on TurboTax than I got from my refund. It's not even helpful anymore. The explanation was not helpful. Why would I pay them more to owe more to IRS?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is excellent
on February 16, 2025
Posted by: Norman1143
from TX
I'm a long-time user and I'm quite satisfied using it every year.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
just me
on February 16, 2025
Posted by: Regina76
from new york
really easy, very helpful with the links. Explains in detail how to navigates. Check-up feature is awesome and accurate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks for the smooth product.. I appreciate every
on February 16, 2025
Posted by: BRUCEDUDE68
Great product... Got me through smoothly ... will keep using!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Don't waste your time or money anywhere else
on February 16, 2025
Posted by: WDK24
from MT
Have used Turbo Tax for over 20 years. Love the fact it is so user-friendly and saves so much time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great, but wish I did not have to pay fees
on February 16, 2025
Posted by: LDLX
from Missouri
Overall great experience. But I never engage with experts and now am forced to pay for it even if I don't use it which is frustrating
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
QUICK
on February 16, 2025
Posted by: Teej14
from Hattiesburg, MS
Fast, easy, well explained. Easy to import documents.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Fees, Fees and More Fees
on February 16, 2025
Posted by: JMcF2025
The added fees for filing are egregious. There's no reason it should cost over $20, let alone over $100 to simply file taxes.
Written by a customer while visiting turbotax.intuit.com