Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Not helpful
on February 16, 2025
Posted by: Meade 57
No help. Can't speak to anyone. Leave you on hold forever then get hung up on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on February 16, 2025
Posted by: DB1234789
Good and what I expected. Everything was easy and straight.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is great
on February 16, 2025
Posted by: melhuss51
from Everett Washington
It was easy to use. following it step by step and the questions were easy to understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on February 16, 2025
Posted by: Gabs25
from College station, tx
Easy for first time use! I would recommend for anyone who is starting out filing
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but has limitations
on February 16, 2025
Posted by: Laura8979
It was mostly helpful for the umpteenth year I've used it. However, when I tried to enter other income for a 1099-nec it only gave me 5 options. I couldn't find a place to enter it on 8j line on my 1044 for not-for-profit income since this was a one-time thing, not a personal business income either. So I paid a higher tax rate and the questions wouldn't help me to fix it manually.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you TurboTax
on February 16, 2025
Posted by: Bunny Josie
from MD
It did take me longer than I thought it would. But It wrote everything down first and than was able to take one step at a time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on February 16, 2025
Posted by: Bhargavi Koli
Easy and very convenient way to file federal and state taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Hidden Fees
on February 16, 2025
Posted by: JenaA41798
from Spring Hill, FL
Ridiculous fees! $49 for Deluxe Edition which I had to file only because I have retirement contributions, then another $40 processing fee which was not disclosed until I completed my return. Very deceptive! Will not use Turbo Tax next filing season.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com