Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Turbo Tax is NOT free as Advertised for 1040 file
on February 16, 2025
Posted by: Disappointed and Tricked
It was a free service then one year just charged me without permission and would not allow me to file the same tax forms as previously for free. Nothing changed. Now I have to have every year for a simple no added forms 1040 tax filing. I sent a request for review and contact to explain why I'm locked into paying for a service that is advertised as free and I used for free with no response. Although I select FREE it takes the time for me to enter all my information and then at the end all of the sudden says I have to pay although I have selected DO NOT ADD every time they offer to pay for higher service of speaking to someone which I never do
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax gets it done!
on February 16, 2025
Posted by: Egonzalez00737
from FLORIDA
Experience great as always! Very easy to file!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yay Turbotax!
on February 16, 2025
Posted by: Anonymous
from Lumberton, MS
Very easy to use! I don't have to rely on someone else to do my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
turbotax is ok
on February 16, 2025
Posted by: kev8725
from alabama
filing was easy but they need to come down on the price
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turfbo tax is awesome
on February 16, 2025
Posted by: pineapplehead20
from pittsburgh, pa
great form of self service. smoooth sailing and didnt need help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love Turbo Tax
on February 16, 2025
Posted by: Nevada guy
from nevada
easy and quick every time I use it. Thank you for the support every year and many more to come.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always Turbo Tax. Always.
on February 16, 2025
Posted by: Harry108
from Reno, NV
I like how they remembered who I was and gave me the option to input my tax documents directly like last year. I like how they advised me I do not need to input my medical expenses or charity contributions. I was able to use Turbo Tax Deluxe if I need to talk with an expert or revisit my tax documents for future use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks Turbo Tax!
on February 16, 2025
Posted by: Rbert51
from OR
Return to use Turbo Tax every year because it's easy, fast and cheap!
Written by a customer while visiting turbotax.intuit.com