Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Slow response, not able to type
on February 9, 2026
Posted by: BrittBrat1997
from az
The system was so slow. Many times it just sat there frozen. At times I could toggle back and forth but could not type anyting.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is Awesome
on February 9, 2026
Posted by: LadyTLG
from South Carolina
Turbo tax is Very Awesome! Very easy to read and understand
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is wonderful!!
on February 9, 2026
Posted by: anaHer
from Maryland
TurboTax makes it easy to file taxes every year. Its guidance with every step is a plus. I like how all the new laws and rules are updated each year. I enjoy filing my own taxes at my own pace and time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on February 9, 2026
Posted by: ceevee33
from California
Very easy and user friendly. Would recommend to anyone that needs to do their taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better than doing it yourself
on February 9, 2026
Posted by: Mittenzz
from Oregon
Been working for the last 10 years, still works great.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First time user here. So easy for me. Thank you
on February 9, 2026
Posted by: FirstJobKid
from Florida
Easy to use and understand. Love the features and offered guidance too.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and Fast!
on February 9, 2026
Posted by: HollyTNC
from North Carolina
I find TurboTax to be very easy to understand and navigate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
AI Slop
on February 9, 2026
Posted by: daniel giannini
from mi
This has been the worst experience i have had with turbo tax, been using the product since launch. Ai ruined this service. Features feel incomplete, guidance is inaccurate and confusing and the last minute nickle and dime additions in price werent great either
Written by a customer while visiting turbotax.intuit.com