Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
No way to upload 2023 return.
on February 17, 2025
Posted by: jsrx
from Columbia, SC
I was never able to upload my 2023 return which was TurboTax. I could not find anyway to even upload the pdf. The was never an opportunity or question about my 2023 return. I had to put in manually all personal information and had no reference for 2023 vs 2024 as I went through the process. I manually checked it against the pdf I have,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
simple and fast easy to follow
on February 17, 2025
Posted by: 6251
from AZ
In my tax bracket turbo tax is the least expensive and easiest way for my taxes to get done
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on February 17, 2025
Posted by: RYANC100
from IN
EASY FILING. walks you through every step to file state and federal taxes!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 17, 2025
Posted by: MZ79
from NE
Easy step by step instructions and found the best credits for my situation!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
It works even with false advertising.
on February 17, 2025
Posted by: CapnZac
from Idaho
Says "free" but even if you don't add any additional services, you'll still end up paying $80+. In my eyes that's false advertising but whatever. Other than that it works.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of Use
on February 17, 2025
Posted by: JamesRJr
Ease of Use. Explanations are very helpful. I will use it again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on February 17, 2025
Posted by: Anonymous
from Clarksville, TN
TurboTax made my filing process very easy and helped me with useful info in filling out certain parts of my return that I would not know how to do.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Pay before knowing
on February 17, 2025
Posted by: paybeforeknowing
Not real friendly - must pay before seeing your return, chefs surprise if you want to fix it because Turbo Tax was inaccurate
Written by a customer while visiting turbotax.intuit.com