Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great Site & Best Accuracy
on February 10, 2026
Posted by: my3kids2026
from Knoxville TN
I have filed with Turbo Tax for over 5 years now and I have had no issues filling. Always Accurate and Quick. Love it
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on February 10, 2026
Posted by: Bellak110
from georgia
Process was fairly easy once I figured out where I had to enter the different forms. Walks you thru the process.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good
on February 10, 2026
Posted by: tmkuhn
from pa
they helped me fix everything and easy to file my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax found me money!
on February 10, 2026
Posted by: Gail924
from Kansas
Turbo Tax is easy to use, understand, and get filed faster with e-file.
They found me a credit that I did not even know about! If not for that....I would not have any money from filing. But thanks to their knowledge and resources, Im getting over $1000...woohooo.
They found me a credit that I did not even know about! If not for that....I would not have any money from filing. But thanks to their knowledge and resources, Im getting over $1000...woohooo.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
crazy pricing
on February 10, 2026
Posted by: brittanyhaun
from SC
Crazy I have to pay over $150 to self file ad have it deposited into a different account than last year.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on February 10, 2026
Posted by: Unkle Willie
from ILLINIOS
Not complicated at all, would highly recommend to anyone else. Learning as you go through the process
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great to work with
on February 10, 2026
Posted by: Juwop223
from sc
very good and easy..Very easy to use and understand.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is great
on February 10, 2026
Posted by: SJH1976
from Ok
It was challenging but it made it doable i am very pleased
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com