Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Confusing
on February 17, 2025
Posted by: Fred and Wilma
from Arizona
We file a very simple return. TurboTax used to be easier. Now I am often confused by the way questions are worded. And for the last several years I have not been able to enter current year information on the 1099r I receive each year. I end up creating a new one, and then having to delete the non-editable one TurboTax offers by default.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
CHARGES
on February 17, 2025
Posted by: B HARPER
from VIRGINIA BEACH
I DON'T LIKE THE CHARGES THEY CHARGE ME. I,M ONLY GETTING A SMALL ANOUNT AS IT IS,AND THEY CHARGED ME $118. I WILL NOT BE USING TURBO TAX NEXT YEAR!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Helpful
on February 17, 2025
Posted by: CLand the Minis
from Snager, CA
Medicare not match form; didn't say was going to cost 2x the price up front.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great team
on February 17, 2025
Posted by: beegsg
great experience walked me through the process making sure i was good
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy
on February 17, 2025
Posted by: Katie232349
from Indiana
So easy to use, would recommend to anyone who has a few w2.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome!
on February 17, 2025
Posted by: TammyLirizarry74
the process was fast and easy. I am satisfied with the site.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Using this application is stress free
on February 17, 2025
Posted by: Mss B
Always super easy to navigate and help available if necessary..I've used this app and process for years with zero issues...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Convenient!
on February 17, 2025
Posted by: Blaknyella
from Los Angeles, CA
As always, Turbo Tax is very user friendly. Thanks!
Written by a customer while visiting turbotax.intuit.com