Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Too expensive.
on February 10, 2026
Posted by: Lufdj
from MI
I mean, it's fairly easy to navigate but it's too expensive. It ends up taking a HUGE chunk of your return . And I couldn't even fie ALL the forms I'm supposed to do.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome !
on February 10, 2026
Posted by: JB3000
from Roanoke,VA
Turbotax is easy,accurate,compatitible, and fast to work with
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 10, 2026
Posted by: ShellyP27
from NJ
Turbo Tax walks you through every step of the process.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax easy and recommend it for everybody
on February 10, 2026
Posted by: Kier18
from New York
I recommend TurboTax as I’m not good with computers or anything, but they made it very easy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax
on February 10, 2026
Posted by: MurphK
from Baltimore, MD
Easy to navigate and understand the content, but they push and push and push for purchasing additional items
Pros: My employment status changed this year, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Go Turbo Tax!
on February 10, 2026
Posted by: KenyaBro
from Georgia
Turbo Tax was quick and easy to use. This is the service I will be using from now on.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax
on February 10, 2026
Posted by: Monlor21
from VA
Not sure why I have to pay half my refund for the tax return to be processed. Easy prompts to follow however.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on February 10, 2026
Posted by: Yougogirl1121
from Texas
Amazing! Really helped me file in under 20 mins!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com