Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,444 Reviews)
Rating breakdown 87,444 reviews
5 Stars
64,935
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
good
on February 10, 2026
Posted by: rupesh yadav
from va
good wonderfull accurancy feature guidance compatibility
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
There great
on February 10, 2026
Posted by: Roc1065
from Florida
Shauna was great
She helped me step by step thru the process
She helped me step by step thru the process
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to use
on February 10, 2026
Posted by: ebc15
from MD
TurboTax is user-friendly and has very helpful tips and guide on filing tax return
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is a giant Rip off
on February 10, 2026
Posted by: TT_IS_SCAM
from New York
Gigantic rip off and scam with all the hidden fees they give you at the end
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on February 10, 2026
Posted by: Ericat1530
from Georgia
The experience was easy to use and helpful. I recommend Turbo tax to anyone who wants to do their own taxes without the hassle.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is convenient and easy to navigate
on February 10, 2026
Posted by: Shah50
from Tennessee
My experience was simple and easy to navigate through.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on February 10, 2026
Posted by: bsolo11
from IL
It was fast and easy to use. I will definitely use this service again.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Hmmmm
on February 10, 2026
Posted by: DLMELVIN82
from WI
This seemed to be unnecessarily difficult. Maybe rethink process.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com